Product Support Department

AZD brings the same commitment and passion it has for technology to our Product Support Department. Over the years, AZD's customers have come to appreciate that responsive, thorough, and professional service is only a phone call or email away. The dedication of our Product Support Team is second-to-none. Because we design, engineer, and produce our own technology, we have first hand knowledge for fast quality service. Our in-depth knowledge and extensive experience can help you identify any issues or problems that may occur. We provide total customer satisfaction, starting with a standard warranty on all components and vehicles sold, and continuing with pro-active customer service advisories and training for service personnel and vehicle operators for as long as you own your AZD component or vehicle.

In the event that a problem does occur, AZD stands ready to be of assistance. Major repairs are completed in-house by AZD-trained Technicians and/or trained AZD Dealers, who make sure that the part returned to you meets or exceeds all original performance specifications.

OWNER'S MANUALS

MAN00210-PB 2005 G1 Diesel Series Hybrid
MAN500217-B 2006 - 2007 CitiBus Series Hybrid P42
MAN500485-C 2006 - 2007 CitiBus Series Hybrid W42
MAN500492-A 2008 Balance Hybrid Electric E-450 Pre-Production
MAN500661-A 2008 Balance Hybrid Electric E-450 Production
MAN500708-C 2009 Balance Hybrid Electric E-450 Production
MAN00395-PB G1 Gas Series Hybrid
MAN500861 2010 Owner's Guide Supplement Balance Hybrid Electric E-450

DRIVER TRAINING

2005 G1 Diesel Series Hybrid
TRN500376 2006 - 2007 CitiBus Series Hybrid
DRW104355-A Hang Card, Balance HEV Operation
TRN500732-A 2008 - 2009 Balance Hybrid Driver Training
G1 Gas Series Hybrid

EMERGENCY RESPONSE GUIDES

MAN500761-A 2006 - 2007 CitiBus Series Hybrid
MAN500590-A 2008 Balance Hybrid Electric E-450 Pre-Production
MAN500768-A Balance Hybrid Electric Vehicle 2008-2009 E-450

CONTACT

TOLL FREE 1.866.473.1636
T 905.607.3486
F 905.607.6391

Email productsupport@azuredynamics.com
Email warranty@azuredynamics.com
Email techline@azuredynamics.com
Email parts@azuredynamics.com

SECURE DEALER LOGIN https://extranet.azuredynamics.com